Order Processing time
I ship twice a week from the UK, Tuesday and Thursday via Royal Mail, if you need it any earlier email me hello@mandywong.co.uk and we can figure something out.
Where do I ship to?
Everywhere! Delivery charges are calculated at checkout based on where you live and weight of your products.
Note that Limited Edition Screenprints is only available via the tracked & signed option because they are too precious for us to lose!
Delivery Time
After I process the order, I will ship on my posting days of the week - Tuesday and Thursday.
UK STANDARD: 2-3 Working Days after Despatch
ROYAL MAIL SPECIAL DELIVERY ( UK ONLY ): By 1pm next working day.
UK FIRST CLASS SIGNED FOR: Aimed for Next day after Despatch
EU STANDARD : 3 - 5 Working Days after Despatch
E U INTERNATIONAL TRACKED & SIGNED : 3 - 5 Working days after Despatch
INTERNATIONAL STANDARD : 6 - 7 Working Days after Despatch
INTERNATIONAL TRACKED & SIGNED ( REST OF THE WORLD) : 5 - 7 Working Days after Despatch
How can I check the status of my order?
A confirmation email will notify you that your order is being processed. A despatch email will be sent to confirm the order has been shipped. A postal tracking number would be be included if you have chosen the trackable option.
Collection
Collection isn’t currently available.
Import duties and taxes
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
Still has more questions?
Please don’t hesitate to email me at hello@mandywong.co.uk